Privacy & Cookies Notice

 

Precision Sim Engineering is committed to your privacy and data protection. We abide by the General Data Protection Regulations (2016) and the Data Protection Act (2018).

We hold personal data about:

  • Prospective clients

  • Clients

  • Newsletter Subscribers

  • Suppliers

We will only disclose this data if:

  • It is required by law

  • It is required to provide you with services and goods

  • You have given us prior consent

We do not buy or sell personal data for any purpose.

To verify, update or amend your personal data, or contact us with a data protection query, please email sales@precisionsimengineering.com

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office.

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

This policy will be reviewed annually. Date of last review:  8th October 2019

Your rights

As an individual whose personal data is processed by Precision Sim Engineering you have these rights:

  • The right to be informed, which is what this privacy policy is for

  • The right to access what data we hold about you

  • The right to object to direct marketing – either use the unsubscribe option or contact us directly

  • The right to object to processing carried out on the basis of legitimate interests

  • The right to erasure (in some circumstances)

  • The right to data portability

  • The right to have your data rectified if it is inaccurate

  • The right to have your data restricted or blocked from processing

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Our website

Precision Sim Engineering uses a third-party service, Google Analytics, to understand how users interact with our website in order to understand better who is visiting, why they are visiting, and how we can better help them by improving our website. 

Google Analytics stores information about:

  • the pages you visit on precisionsimengineering.com

  • how long you spend on each precisionsimengineering.com page

  • how you got to the site

  • what you click on while you’re visiting the site

Individuals cannot be identified from the information we gain from Google Analytics. You can opt out of all Google Analytics tracking if you would prefer. 

Cookies

precisionsimengineering.com puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. This site will place the following cookies on your computer.

Cookie Provider Purpose Expires after
_ga Google Analytics Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. 2 years
crumb Squarespace Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in. Session
ss_cid Squarespace Identifies unique visitors and tracks a visitor’s sessions on a site 2 years
ss_cookieAllowed Squarespace Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies 30 days
ss_cpvisit Squarespace Identifies unique visitors and tracks a visitor’s sessions on a site 2 years
ss_cvr Squarespace Identifies unique visitors and tracks a visitor’s sessions on a site 2 years
ss_cvt Squarespace Identifies unique visitors and tracks a visitor’s sessions on a site 30 minutes

You can control cookies via your web browser settings. 

Emailing us

We use Transport Layer Security (TLS) where possible to encrypt and protect email traffic. Where this is not possible we use Secure Socket Layer (SSL) protection, alongside monitoring for viruses or malicious software.

Data we may hold

Prospective clients

As a prospective client, we may hold the following information about you:

  • Your name and basic contact information such as phone number and email address

  • Information about projects you are working on, or are looking to work on soon

  • Information on people you may be working with

  • What products you are looking for

  • What products we may be able to supply you

  • Communications with you

If you contact us via email, phone or the contact us page on our website, this data allows us to follow-up with you. If 24 months after the duration of the enquiry, you are not an active client we will remove this data from our systems.

Clients

As a client, we may hold the following information about you:

  • Your name and contact information such as phone number and email address
    Information about projects you are working on, or are looking to work on soon

  • Information on people you may be working with

  • What products you are looking for
    What products we may be able to supply you

  • Your order history and product specifications

  • Your shipping addresses and records of your delivery/shipment 

  • Communications with you

We use this data to meet our contractual requirements to you in providing an agreed service and product supply to seek payment from you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you, plus 12 months. 

Newsletter subscribers

As a newsletter subscriber, we may hold the following information about you:

  • Your name and email address

  • What you would like to hear from us about

  • A record of your consent to receive our newsletter

We will use this information to send you news about Precision Sim Engineering and its products. We will ask you periodically to check and update this information. If we do not hear from you then, your details will be removed. You can unsubscribe using the link included in all email newsletters or on the contact details above.

Suppliers

As a supplier, we may hold the following information about you:

  • Your name and contact information such as phone number and email address

  • Your billing and payment information including your address and postcode

  • What you do

  • What you are providing for us

  • Communications with you

We use this data to as part of our contractual agreement to help you provide an agreed service or goods and make payments to you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you, plus 12 months. 

Data we may transfer

We use third-party tools in our business -  Squarespace, Google, Mailchimp, Dropbox, Interparcel, Abode Acrobat, YouTube, Instagram and Facebook - These tools may transfer your information out of the European Economic Area.